Updated: February 1, 2025
Welcome to VideoMonials! By accessing or using the website videomonials.com (the “Site”), you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site.
1. Acceptance of Terms
By using this Site, you agree to these Terms of Service and all applicable laws and regulations governing the Site. We reserve the right to modify or amend these Terms at any time. Any changes to the Terms will be posted on this page, and it is your responsibility to review them periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
2. Use of the Site
You may use the Site for lawful purposes only. You agree not to use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other party’s use and enjoyment of the Site.
3. User Registration
Certain features of the Site may require you to register for an account. You agree to provide accurate and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
4. Content Ownership
The content on VideoMonials, including but not limited to text, graphics, logos, images, and software, is the property of VideoMonials and is protected by copyright and other intellectual property laws. You agree not to reproduce, distribute, or use any content without express permission.
5. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by VideoMonials. We are not responsible for the content or practices of any third-party websites.
6. Limitation of Liability
In no event shall VideoMonials, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site, even if we have been advised of the possibility of such damages.
7. Indemnification
You agree to indemnify and hold harmless VideoMonials, its affiliates, and its employees from any claims, damages, or expenses arising out of your use of the Site, violation of these Terms, or infringement of any rights of another.
8. Refund Policy
We want you to be completely satisfied with your purchase. However, due to the nature of our service, which allows you to immediately collect downloadable video testimonials and Google 5-star reviews, our refund policy is designed to prevent misuse of the platform.
Refund Eligibility:
Refunds will only be considered within 14 days of purchase and only if there is a verifiable technical issue that cannot be resolved. Technical issues include, but are not limited to, issues where the platform is completely inaccessible or non-functional for an extended period.
Abuse Prevention:
Due to the nature of our service, where users can immediately collect and retain promotional content, we strictly enforce this refund policy to prevent abuse. We ask that you only request a refund if you encounter an unresolved technical issue, as we cannot offer refunds for any other reasons.
Agreement to Terms:
By completing your purchase and checking the box at checkout, you acknowledge and agree to these refund terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Connecticut. Any disputes arising from these Terms shall be resolved in the courts located in Connecticut.
10. Contact Information
For any questions or concerns about these Terms, please use the Contact Form on our website.